Due to the nature of beauty and skincare products we do not accept returns or exchanges. If, however, you have any concerns or problems with your order please contact us at your earliest convenience and we will do our best to address them for you.

Shipping policies

Orders are shipped using USPS First Class Mail or Priority Mail, depending on the size of the order. All customers residing in the United States will receive a tracking number via email prior to the package being mailed. Orders are processed based upon the sequence in which they were placed. Please double-check your address while checking out to make sure it is up to date! 


All of our products are for external use only. Contact with eyes should always be avoided. Please read ingredients before use and purchase. All Tiny Bird Botanicals product listings contain a complete list of ingredients. Always check the ingredients list for allergies you may have and only use for their intended purpose. 

Products of this type have not been evaluated by the Food and Drug Administration. None of our products and/or information is intended to diagnose, cure, treat, or prevent any disease or conditions. If you have concerns about any herbal product or products containing essential oils, contact your doctor or other health care professional for their advice. Tiny Bird Botanicals does not give medical advice and assumes no responsibility for adverse reaction(s) regarding any of our products.


Our products are made with natural ingredients and essential oils. To protect the beneficial properties and extend the shelf life of Tiny Bird Botanicals products store out of direct sunlight, in a cool, dry place.